Frequently Asked Questions
Everything you need to know about your next elite gaming rig.
How long does it take to build and ship my gaming beast?
Each PC is hand-assembled and stress-tested for 24 hours. Typically, your build will be ready to ship within 7-10 business days.
Do you offer a warranty on custom builds?
Yes, every Dan's Custom Built Gaming Beast comes with a comprehensive 2-year parts and labor warranty for total peace of mind.
Can I request specific components that aren't listed on the site?
Absolutely. We love unique builds. Contact our support team with your desired specs, and we will provide a custom quote within 24 hours.
What is your return policy for custom PCs?
We offer a 30-day satisfaction guarantee. If you encounter hardware issues, we will repair or replace the unit at no cost to you.
Do the PCs come with an operating system installed?
Yes, all builds include a fully activated and updated version of Windows 11 Pro, with all necessary drivers pre-installed.
How do you ensure the PC isn't damaged during shipping?
We use professional-grade Instapak foam inserts that mold to your internal components, preventing any movement or shifting during transit.